Return Policy

Returns and Exchanges

Our goal is for you to fall in love and be 100% satisfied with every purchase you make with us. If for any reason you are not satisfied, please contact us at or +(1) 212 334 6283 and we would be more than happy to assist you.

MAUD FRIZON has a 30-day return policy: you have 30 days from when your order is delivered to ship/postmark it back to our returns centre for a refund or exchange.

Please note:


How to Return Your Purchase



Purchased items are exchangeable into a different size. Exchanges are only processed upon receipt of returned merchandise and are based on stock availability.


Receiving a refund

If there are no issues with the condition of the returned item(s), your refund will be credited to the same form of payment from where the purchase was made. Please note that the initial delivery costs (if applicable) are non-refundable and will not be included in the amount refunded to you. Please allow up to 21 days from our receipt of your returned goods to the issuance of the refund.


Important Information


MAUD FRIZON Quality & Service Guarantee

If an item received is classified as faulty and was received damaged, please contact us within 7 days of receipt of the item.

Likewise, if we have mistakenly sent you an item that you did not order, please contact us within 7 days of receipt of the incorrect item and we will arrange for the correct item to be sent as soon as possible.