The ordered amount will be captured from your payment method as soon as your order has been placed. If you wish to cancel your order before it is shipped, please contact us as soon as possible and we will issue a refund back to your account. Once an order has left our fulfilment centre, any returns or refunds will need to be processed as part of our Exchanges/Returns policy.
We accept the following payment methods:
You can pay by Visa, Mastercard and American Express. Visa and Mastercard are verified by a secure code. Payment is debited from your card once you place the order.
You can also choose to pay with your already registered Paypal account.
Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons are:
• Item(s) not available
• Difficulty in processing your payment information
• Cannot ship to address provided
• Duplicate order was placed
If your order is cancelled by us, you will receive an email which will explain the reason for the cancellation. You will not be billed for any cancelled items. If you are interested in alternative products, please contact our Customer Service team via email at firstname.lastname@example.org, or via the CONTACT US page of the website.